
I used to drink the old Flavia hot chocolate once a day for about the first two years I started working here at the office.
About two years ago, Flavia decided to turn the entire “hot chocolate via an instant coffee machine” market on its head by partnering with Dove.
The product of that partnership is a 2/3 cup of excellent hot chocolate from an instant coffee machine and 1/3 cup of sewer residue.
When I think of drinking hot chocolate at the office, two things immediately come to mind:
(1) The scene from Mad Men – Pete Campbell asks his secretary to get him some hot chocolate, she brings it to him, he takes one sip, and then complains that the hot chocolate is made from hot water instead of milk.

(2) This brilliant quote from the book American Psycho by Bret Easton Ellis: “On my way out this morning I stopped at the front desk, about to complain to the doorman, when I was confronted with a new doorman, my age but balding and homely and fat. Three glazed jelly doughnuts and two steaming cups of extra-dark hot chocolate lay on the desk in front of him beside a copy of the Post opened to the comics and it struck me that I was infinitely better-looking, more successful and richer than this poor bastard would ever be and so with a passing rush of sympathy I smiled and nodded a curt though not impolite good morning without lodging a complaint.”
The good: This hot chocolate is actually quite rich, which is a pretty amazing feat considering the stuff comes out of an instant coffee machine. The flavor is excellent for about the first 2/3 of the cup.
The bad: My guess is that in order to create the intense darkness and flavor of the hot chocolate, Dove needed to inject small rocks of chocolate (and/or harsh chemicals) into the cup, which find their way into the bottom of your cup. Therefore, the last 1/3 of your chocolate is like drinking chocolate with bits of sand at the bottom.
Seriously, look at it. LOOK AT IT.

In fact, this is so unpleasant that I’ve reverted to simply abusing the hot water spigot and use the office’s powdered hot chocolate mix whenever I feel the need for a very warm and soothing beverage (which usually occurs when the building’s heat is malfunctioning and cold air is blowing during the “winter” here in Los Angeles).
Recommendation: If you like dark, rich hot chocolate and you don’t mind being wasteful after finishing 2/3 of the drink, I highly recommend the Flavia-Dove hot chocolate. In the alternative, I recommend this drink if you like eating granules of chocolate/chemicals with your hot chocolate.